“Having wealth is unjustified, but the Rockefellers justify it by doing good. I had to cut through all this and understand that there is no rational justification for my family having the amount of money that it has, and that the only honest thing to say in defense of it …
John and Jane (fictitious names), brother and sister, run a hotel in a small tourist town, featuring farm-to-table organic food and a commitment to environmental considerations entirely unfamiliar in their region. They’ve been aiming for some time to move away from top-down decision-making and shift toward a more collaborative culture. …
Many years ago I had a dramatic experience when I offered someone extremely difficult feedback, the most difficult I believe I have ever given to anyone, and he demonstrated a way of receiving it that inspired me. As I was almost in panic about what I had said to this …
Long as my recent entry about interdependence was, at one point it was even longer, because it included an entire additional section I had written about the role of feedback loops in supporting the interdependent web of life that we are part of, and about how modern life has been …
Recently I heard from one of my friends about the challenge of dealing with a 15-year old who was using curse words at the rate of two a sentence. My friend, let’s call her Jenny, was very distressed about this, and wanted my help in figuring out how to get …
Lately, I have been invited to support managers at different levels who attempt to embrace a collaborative approach to management within their organizations. Despite their clear intentions and strong commitment, I have seen a pattern arise that slows down and sometimes even subverts their efforts. The good news is that …
This is part 2 of a post I wrote last week. This is my continuing exploration. If anyone is looking for answers, I don’t have them. All I know is to keep asking the questions, to keep opening my eyes and ears and heart to more and more input, and …
I have yet to meet a person who likes criticism. Instead, what most of us do is contract inside when we hear a criticism. Sometimes we respond defensively, sometimes we add the criticism to our pile of self-judgment, and sometimes we deflect and ignore what’s being said. In the process, …
This week I finished teaching a 5-session phone class called Feedback without Criticism. The first 4 sessions were about giving feedback, and last night’s session was about receiving feedback. After last night’s session I have so much compassion for the untold millions who are regularly on the receiving end of …
Why is receiving feedback challenging? Whenever any one of us gives feedback that is tainted with criticism, judgment, or our personal upset, we create a situation that requires a lot more capacity and skill from the person who receives our feedback. So, a big part of why receiving feedback is …
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