Tag Archives: feedback

Aim for Taste: Collaboration in the Restaurant Business

Aim for Taste: Collaboration in the Restaurant Business

John and Jane (fictitious names), brother and sister, run a hotel in a small tourist town, featuring farm-to-table organic food and a commitment to environmental considerations entirely unfamiliar in their region. They’ve been aiming for some time to move away from top-down decision-making and shift toward a more collaborative culture. …

When We Want People to Change

Recently I heard from one of my friends about the challenge of dealing with a 15-year old who was using curse words at the rate of two a sentence. My friend, let’s call her Jenny, was very distressed about this, and wanted my help in figuring out how to get …

From Mistrust to Collaboration

Lately, I have been invited to support managers at different levels who attempt to embrace a collaborative approach to management within their organizations. Despite their clear intentions and strong commitment, I have seen a pattern arise that slows down and sometimes even subverts their efforts. The good news is that …